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UNIT – I
Basic Concepts in Communication: Communication as sharing; context of communication; the speaker/writer and the listener/reader; medium of communication; barriers to communication; accuracy, brevity, clarity and appropriateness in communication.
UNIT - II
Writing Skills: Types of writings (Expository, Descriptive, Analytic, Argumentative, Narrative etc) and their main features. Resumes and CV’s and Cover letters. Memos and Notices. Basics of Formal Reports.
UNIT - III
Verbal, Non-Verbal and Listening Skills: Elementary Phonetics (Speech Mechanism, The Description of Speech Sounds, The Phoneme, the syllable; Prosodic Features, Word Accent, Features of Connected Speech); Paralanguage and Body language; and Classroom Presentations, Hearing and Listening; Essentials of Good Listening: Achieving ability to comprehend material delivered at relatively fast speed.
UNIT - IV
Group Discussion: Use of persuasive strategies including some rhetorical devices for emphasizing (for instance; being polite and firm; handling questions and taking in criticism of self; turn-taking strategies and effective intervention; use of body language).
TEXT BOOKS:
1. R. K. Bansal, and J. B. Harrison, “Spoken English For India: A Manual of Speech and Phonetics”, Hyderabad: Orient Longman, 1983.
2. Lewis, Hedwig. “Body Language: A Guide For Professionals. New Delhi: Response Books”, A division of Sage Publication, 2000
3. Sides, H. Charles, “How to Write & Present Technical Information”, Cambridge: CUP, 1999.
4. Forsyth, Sandy & Lesley Hutchison, “Practical Composition”, Edinburgh Oliver & Boyd, 1981
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